Returns Policy

Online purchases
If you wish to return your unopened item within 14 days of having received your goods please return to the address on the packing slip, if you no longer have the packing slip please return to the address below, please remember to include the email address that was used at checkout or alternately the name and address the item was posted to.

Return delivery is to be paid for by you and the package your responsibility until it reaches us. For peace of mind we suggest you use a secure delivery method that requires a signature upon delivery. Once received your return will be processed within 3 working days. Refunds will take 3-5 days to be applied to your debit or your credit card.

WeAreHead
27 Rufford Court
Warrington
WA1 4RF

In-store purchases
Goods bought within our stores can be exchanged within 14 days providing you have the original receipt and the goods are in the same condition as when they were purchased.